Frequently asked questions
How often should I use it?
Severe skin problems: once a week. Significantly improved (under control): once every two weeks. Maintenance: once a month.
What dosage should I use based on my dog's weight?
Under 10kg: 25g (½ pack).
Under 20kg: 50g (1 pack).
Around 30kg: 100g (2 packs).
Is it safe for puppies and senior dogs?
Yes — our formulas are SGS-tested for microbial and heavy metal safety, and gentle enough for sensitive skin and senior dogs. For extremely sensitive or very young puppies, our upcoming Oat Mud is formulated specifically for them.
How do I mix the powder?
Add water gradually to the powder while stirring (or use our shaker) until it forms a smooth, thick mud. Use immediately after mixing for maximum freshness.
Can I use it with my dog's regular shampoo?
Yes — wash with a dog-friendly soap first, rinse, keep the coat wet, then apply the mud mask.